This feature is designed for local businesses without a POS integration, to easily award points and rewards for members.
HOW DOES THE CHECK-IN FEATURE WORK?
This feature allows members to Check-in to your business before visiting the store, and is an easier way for you to look up members as they make transactions in-store.
DO I NEED A DEVICE TO VIEW CHECK-IN?
Yes. You can access Check-in via the Locify app (Don't have it yet? Click here to get the app) on either a mobile phone or tablet.
HOW DO I ACCESS CHECK-IN?
Log in to your Locify Business Account and choose "Check-in" from the left hand menu.
HOW DO I VIEW WHO HAS CHECKED-IN TO MY BUSINESS LOCATION?
In the Locify app menu, navigate to the Check-in tab. Here you will see all Locify members who have Checked-in to your business.
WHAT DOES "NO ELIGIBLE REWARDS" MEAN?
This means that the member does not have enough points to redeem a reward. When they have accumulated enough points, rewards will appear.
HOW DO I REDEEM REWARDS FOR MEMBERS?
Under Available Rewards, click the Redeem button and select Use to confirm applying the reward to the member. By doing this, the member's points will be automatically deducted accordingly.
HOW DO MEMBERS GET POINTS FOR THEIR PURCHASE?
Once the correct member is selected, click the Add Transaction button and add a dollar value based on their actual in-store transaction. Locify will automatically convert the dollar value to the correct points amount.
WHICH COMES FIRST: ADD TRANSACTION or REDEEM REWARD?
Either way you do it is fine! All transactions can be reviewed and finalised when you select Complete Order.
Once this step is complete, the member will drop off the Check-in list on your screen.